Updated June 20, 20264 views

Resetting your password or fixing login issues

Having trouble signing in? Most login issues can be resolved quickly with a few simple steps.

Sign in with OAuth

TerraKode uses secure OAuth sign-in through Google, Microsoft, Apple, or Facebook. We don't store separate passwords for these accounts.

Common fixes

  • Use the same provider — Make sure you're signing in with the same service you used originally.
  • Check your email — Confirm you're using the email address associated with your TerraKode account.
  • Clear your browser cache — Old session data can sometimes cause issues.
  • Try a private/incognito window — This rules out browser extension conflicts.

Resetting a provider password

If you forgot the password for your Google, Microsoft, Apple, or Facebook account, reset it directly with that provider. TerraKode cannot reset those passwords for you.

Still stuck?

Submit a support ticket and include the sign-in provider you're using and any error messages you see.

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