Managing seats and team access

DocChaser subscriptions are billed per seat. A seat is a user who can sign in and use the product. You can add or remove seats as your team changes.

How seat billing works

Each active seat is included on your invoice. When you add a seat mid-cycle, you may see a prorated charge for the remainder of the billing period.

Add a seat

1. Sign in to the customer portal.
2. Go to Products.
3. Select your DocChaser subscription.
4. Click Add Seat and follow the prompts.

Remove a seat

To remove a seat, contact your TerraKode administrator or submit a support ticket. We'll adjust your billing accordingly.