Completing your profile helps us route support requests, invoice the right contact, and keep your account secure. It only takes a minute.
What you'll need
- Your full name
- Phone number (optional but recommended)
- Company name
- Preferred timezone
How to complete your profile
- Sign in to the customer portal.
- If you see a profile completion prompt, click it, or go to Settings.
- Fill in the required fields.
- Click Save.
Why this matters
Accurate profile information makes sure your invoices and support tickets are tied to the right person and that alerts arrive at the right time.